+64 21 549 161
support@pluzarinvorkeo.world
35 Walter Street, Hauraki, Takapuna, Auckland 0622

Fair Trading Act 1986

Last Updated:

Our Commitment to Fair Trading

pluzarinvorkeo is committed to complying with New Zealand's Fair Trading Act 1986, which prohibits misleading and deceptive conduct, false representations, and unfair practices in trade.

What is the Fair Trading Act?

The Fair Trading Act 1986 is New Zealand legislation that promotes fair competition and protects consumers and businesses from misleading and deceptive conduct, false representations, and unfair trading practices.

Our Fair Trading Practices

We ensure compliance with the Fair Trading Act by:

  • Providing accurate and truthful information about our products and services
  • Displaying clear, transparent pricing for all products
  • Ensuring all advertising and marketing materials are honest and not misleading
  • Providing clear terms and conditions for all transactions
  • Not making false or unsubstantiated claims about our products
  • Engaging in fair and ethical business practices at all times

Product Information

We provide accurate descriptions of our plants, including their care requirements, suitability for different environments, and any limitations. All product information is based on our knowledge and experience with indoor plants in New Zealand conditions.

Pricing Transparency

All prices displayed on our website and in our showroom are in New Zealand Dollars (NZD) and include GST where applicable. Prices are current at the time of display but may be subject to change. We will always inform you of the final price before you complete your purchase.

Advertising Standards

All our advertising and marketing materials comply with:

  • The Fair Trading Act 1986
  • The Advertising Standards Authority's Code of Practice
  • Google Ads policies and guidelines

Your Rights

Under the Fair Trading Act, you have the right to:

  • Receive accurate information about products and services
  • Be treated fairly and honestly
  • Not be subject to misleading or deceptive conduct
  • Make a complaint if you believe the Act has been breached

Making a Complaint

If you believe we have breached the Fair Trading Act, please contact us first:

  • Email: support@pluzarinvorkeo.world
  • Phone: +64 21 549 161
  • Visit: 35 Walter Street, Hauraki, Takapuna, Auckland 0622

You may also contact the Commerce Commission, which enforces the Fair Trading Act, or seek advice from Consumer Protection.

Our Promise

We promise to always trade fairly, provide accurate information, and treat all our customers with honesty and respect, in full compliance with New Zealand's Fair Trading Act 1986.